MISSION & VALUES
Our Mission
To provide the smartest and most user friendly Ticketing Technology and to focus persistently on delighting clients through innovation and top class service.
Our key values
  • Truthfulness & reliability:All decisions made within the company hold on to the highest level of those values.
  • InnovationAn internal culture for all staff as we need to be better on everything every day and never be contended of the current status.
  • Outstanding service:Our customers, without any exception, deserve our highest attention. We try to be proactive to their needs. We want to make sure that nobody in the market provides better service than us.
  • Stupendous staff:We know that our people can highly contribute in making the difference. We invest a lot on their personal development and we try to in filter to their "DNA" all the values that will lead them to excel therefore provide their best to our clients.

SOFTWARE
Our deep experience in multiple markets allows us to develop high skills in system integration. Our software solution can easily be connected with all software and hardware components in access control and ticketing (Zucchetti, Skidata, Teamcard, Winbank gateway, Sagepay, Upstream, Boca, Custom, Pebble etc.)

Real time Communication Between Partners
  • Full control of remote activities
  • Operational Planning
  • Multilingual

Competitive Strengths
  • Proprietary Software
  • Client Interfaces
  • Load Balancing
  • Business Logic
  • Web Services
  • Data Provider
  • Cloud Based system
  • Application Programming Interface
SOFTWARE FUNCTIONALITY
ONLINE PURCHASE
Customers can purchase tickets through the following functionalities:
Choose Seat Selection
Automatic Best Seat Selection
PRIORITY PURCHASE
Last year’s season ticket holders can purchase their tickets prior to the start of general sales. Therefore a priority privilege is given to “loyal” customers, to maintain the seat(s) they had bought last season.
Point system
A fans’ rewarding system, through which customers can collect points in multiple ways:
Tickets purchase
Games attendance
Merchandise purchase
TICKET PACKAGE SALES
Tickets Package sales through Internet.
This can happen simultaneously with single tickets sales(e.g. Key for Top Events)
SOFTWARE FUNCTIONALITY
EVOLUTION
Our profound expertise in several markets lead our team to develop a very strong, 100% web based, cluster aware and cloud hosted ticketing software, based on state of the art technologies.
Realizing our customers’ needs, we have developed a state of the art Application Programming Interface, that allows us to easily connect with 3rd party systems.
First ticketing software that was installed in a bank in Europe through which you can buy tickets using the ATM’s of the bank
Today we operate in 8 countries!
INNOVATIONS
Mobile
box office

Ticket sales through an Iphone which is connected via Bluetooth to a small portable printer.

Sales boost in a very well targeted way that diminishes box office operational costs. The device is connected to the web via 3G signal or Wi-Fi.

INNOVATIONS
QR Code
Find it

The QR code will be printed on the ticket along with other useful information like:

  • Where is my seat?
  • Where is the bar/library/WC/parking pay stations?
  • Information about the show
  • Directions to the venue from current position
  • Suggestions on what to do after the show

All these information are available to the ticket holder by scanning the ticket with her mobile phone or a special device found in the venue's foyer

INNOVATIONS
Multimedia
printing

It was the first time ever were in an international competition one system could print 5 different tickets according to the venue where the match was played

INNOVATIONS
Spread it
MARKET SEGMENTS
Sports
Theater

Cinema
Events
Museum

OUR AIM
Respond to the growing needs of various market sectors by leveraging the power of ever increasing advanced technologies, the Internet and e-ticketing. We plan to transform the way tickets are sold by operating a business dedicated to the supply and management of an automated ticket system and the direct sale and distribution of tickets to consumers. The company offers products and services of internationally acclaimed standards in the form of turn-key competitive ticketing solutions. The goal of TicketHour is to be a niche international ticketing company.


TICKETHOUR GROUP
USA
Addr.: 6136 Frisco Square Blvd., Suite 400, Frisco, TX 75034, USA
Phone: +14692875496
Phone: +14692875500
us-info@tickethour.com
 
UK
Addr.: Tempus Court, Bellfield Road, High Wycombe, Buckinghamshire, HP13 5HA
Phone: +44 (0)203 504 0035
Fax: +44(0)203 504 0036
uk-info@tickethour.com
 
NORWAY
Addr.: Idrettsbygget 2. etg, Stadionveien 3, 9007 Tromso, Postcode 2368, 9271 Tromso
Phone: +47 40 00 0600
no-info@tickethour.com
 
NETHERLANDS
Addr.: Tickethour Nederland B.V., Bouwerij 44, 1185XX Amstelveen, The Netherlands
Phone: +31204002141
Phone: nl-info@tickethour.com
 
GREECE
Addr.: Irakleous 31, 16675 Glyfada, Athens, Greece
Phone: (+30) 210 96 73 410
Phone: (+30) 210 89 38 010
Fax: (+30) 210 96 70 642
gr-info@tickethour.com
 
CYPRUS
Addr.: 53 Demostheni Severi, 1st floor, No. 5, P.O. Box 23616, 1080 Nicosia
Phone: +357 22818111
Fax: +357 22818112 / 22870201
cy-info@tickethour.com
 
QATAR
Addr.: Heten street, ALMOOTZH Area No24 POBox.4644
Phone: (+974) 44323716
Fax: (+974) 44323709
qa-info@tickethour.com
 
EGYPT
Addr.: 127 Merghany St, Heliopolis Cairo, Egypt
Phone: +202 24189497
 
NEW ADVANCED TECHNOLOGIES
Setting up deals and promotions to all social media yourself
Spread the word to your followers
Encourage them to invite their friends

Create your deal
Sign them up
Sign their friends up
NEW ADVANCED TECHNOLOGIES
Setting up deals and promotions to all social media yourself
Encourage them to invite their friends
Repeat the circle
Issue vouchers for redemption in store or on line

Sign their friends up
NEW ADVANCED TECHNOLOGIES
Setting up deals and promotions to all social media yourself
Service to create, serve and manage the take-up of campaigns and promotions-on your behalf.

Reward loyal customers

Tap into their friendship groups

Viral campaigns
NEW ADVANCED TECHNOLOGIES
Setting up deals and promotions to all social media yourself
Using Social Media as distribution channel replacing expensive traditional media Facebook,Twitter, Google+ as well as traditional routes such as email and text Uses your brand not the brand of the viral service Customers follow you for deals, avoiding the noise, protecting your customer base.The antidote to the vouchering and mass buying communities...
NEWS
We do our best to keep our clients happy, here is what they have to say about us...

Let me begin by commending you and your team on all of your tremendous effort in getting our website up and running smoothly!

Our first experience with Tickethour was when I had Jeff purchase tickets to the Spain vs. Uruguay match. Jeff was impressed with the web site, finding it easy to navigate and purchase tickets. I was further impressed when during my attendance at the match, you took the time to speak with me in more detail about your services, despite how busy you were.

This gave SDI the faith it needed to begin working with Tickethour on this project. To say that we are extremely pleased with your team thus far would be an understatement. Both Aggeliki and Mike have worked tirelessly to get our ticketing site up and running. Mike in particular seems to work through the night based on his availability at any hour. We know that it hasn’t been an easy process, with content coming in late and issues with the bank, however your team has provided exceptional customer service throughout the entire process. Replies often come within minutes of our requests and the completion of those requests promptly thereafter. Your team has even accommodated working on weekends several times to help push forward with the Bank which we truly appreciate.

You have one of the most professional and efficient teams SDI has worked with in years. Please pass on my sincere thanks to the entire team. My team and I look forward to continuing to work with Tickethour on Dralion and future projects that require a ticketing solution. I would be happy to offer a testimonial of your services should you ever require one.

-- OLIVER J GLEESON, VP BUSINESS DEVELOPMENT & CORPORATE COUNSEL, SDIMKTG, CIRQUE DU SOLEIL EVENT

During our cooperation with TICKETHOUR, we found them to be a reliable and a productive Ticketing Services Company; their close cooperation with our Ticketing, Engineering and Marketing Departments exceeded our expectations and fulfilled all our contractual requirements. During their assignment, the company has showed impeccable professionalism and a deep and substantial knowledge of Ticketing Services and Venue Operations. Their staff and consultants assisted QLOC in all competition Venues with accuracy and preciseness, under strict deadlines and time limits.

As such, we wholeheartedly recommend TICKETHOUR without any reservation and we look forwards to the idea of a future cooperation with them and re-witness their constructive approach and professional level of their Ticketing Services.

-- SAOUD AL-MOHANNADI, CEO, AFC ASIAN CUP QATAR 2011

 
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