- Season tickets
- Friends & Family Scheme
- Access control
- Point system
- Dynamic Packages
- Loyalty Scheme
- Promo Codes/Coupons
- Retail Network
- Customer Relationship Management
- Ticketing pedigree of TicketHour personnel
- Experience in delivering International Competitions
- Commitment to Total Service
- System Functionality and Flexibility
- System Resilience and Scalability
- Adoption of Leading Industry Standards
- Rapid Development and Solution Evolution
- Single System, Engine, Database, Inventory
- Representative Client Base
- Zero client attrition since establishment
- Mobile Box-Office
- QR-code: Find your seat
- Spread it
- Multi ticket stock printout at the same transaction
Operate in 8 countries
We are constantly evolving and our principle is to invest in new technologies and innovative solutions.
Truthfulness & reliability:All decisions made within the company hold on to the highest level of those values.
InnovationAn internal culture for all staff as we need to be better on everything every day and never be contended of the current status.
Outstanding service:Our customers, without any exception, deserve our highest attention. We try to be proactive to their needs. We want to make sure that nobody in the market provides better service than us.
Stupendous staff:We know that our people can highly contribute in making the difference. We invest a lot on their personal development and we try to in filter to their "DNA" all the values that will lead them to excel therefore provide their best to our clients.
- Full control of remote activities
- Operational Planning
Choose Seat Selection
Automatic Best Seat Selection
This can happen simultaneously with single tickets sales(e.g. Key for Top Events)
Ticket sales through an Iphone which is connected via Bluetooth to a small portable printer.
Sales boost in a very well targeted way that diminishes box office operational costs. The device is connected to the web via 3G signal or Wi-Fi.
The QR code will be printed on the ticket along with other useful information like:
- Where is my seat?
- Where is the bar/library/WC/parking pay stations?
- Information about the show
- Directions to the venue from current position
- Suggestions on what to do after the show
All these information are available to the ticket holder by scanning the ticket with her mobile phone or a special device found in the venue's foyer
It was the first time ever were in an international competition one system could print 5 different tickets according to the venue where the match was played
Reward loyal customers
Tap into their friendship groups
Let me begin by commending you and your team on all of your tremendous effort in getting our website up and running smoothly!
Our first experience with Tickethour was when I had Jeff purchase tickets to the Spain vs. Uruguay match. Jeff was impressed with the web site, finding it easy to navigate and purchase tickets. I was further impressed when during my attendance at the match, you took the time to speak with me in more detail about your services, despite how busy you were.
This gave SDI the faith it needed to begin working with Tickethour on this project. To say that we are extremely pleased with your team thus far would be an understatement. Both Aggeliki and Mike have worked tirelessly to get our ticketing site up and running. Mike in particular seems to work through the night based on his availability at any hour. We know that it hasn’t been an easy process, with content coming in late and issues with the bank, however your team has provided exceptional customer service throughout the entire process. Replies often come within minutes of our requests and the completion of those requests promptly thereafter. Your team has even accommodated working on weekends several times to help push forward with the Bank which we truly appreciate.
You have one of the most professional and efficient teams SDI has worked with in years. Please pass on my sincere thanks to the entire team. My team and I look forward to continuing to work with Tickethour on Dralion and future projects that require a ticketing solution. I would be happy to offer a testimonial of your services should you ever require one.
During our cooperation with TICKETHOUR, we found them to be a reliable and a productive Ticketing Services Company; their close cooperation with our Ticketing, Engineering and Marketing Departments exceeded our expectations and fulfilled all our contractual requirements. During their assignment, the company has showed impeccable professionalism and a deep and substantial knowledge of Ticketing Services and Venue Operations. Their staff and consultants assisted QLOC in all competition Venues with accuracy and preciseness, under strict deadlines and time limits.
As such, we wholeheartedly recommend TICKETHOUR without any reservation and we look forwards to the idea of a future cooperation with them and re-witness their constructive approach and professional level of their Ticketing Services.
The Fort Lauderdale Strikers of the North American Soccer League strongly recommend the services of TicketHour. TicketHour’s ticketing system is intuitive and straightforward with flexible and customizable details which suit the needs of each client. Selecting soccer matches and individual tickets within those matches is made simple for ticket purchasers through TicketHour’s interactive venue-seating maps. Their system also makes processing customer payments extremely simple, as credit card transactions can be processed internally and are approved or declined instantly. Printing tickets, too, is simple yet flexible. One can batch print entire seating sections as easily as he or she would print an individual ticket from an individual ticket order.
Furthermore, TicketHour’s customer service has been attentive, reliable and patient in helping the Strikers. TicketHour’s representatives are available twenty-four hours each day by email, and they are easily accessible via Skype or Gmail chat. The representatives have been willing to answer the Strikers staff questions and investigate all issues, no matter the time or the energy needed to resolve such issues. TicketHour has also willingly worked with the Strikers to customize items particular to the Strikers specific box office needs.
TicketHour’s ticketing system has been a great asset to the Fort Lauderdale Strikers throughout the 2013 season. The system is reliable, professional and flexible to suit the Strikers needs. Moreover, TicketHour’s representatives have been courteous and extremely willing to help the Strikers, no matter the issue, day of week, or time of day.